Introducing VOaaS: Voice Over as a Service.

Who’s going to record the auto attendant greetings?

Phone techs don’t want to record them. The end user doesn’t want to record them.

Guess what? We do.

Your Auto Attendant has a job title.

Director of First Impressions.

  1. Get Professionally recorded IVR - greetings, voicemail, menus, phone trees, etc.

  2. Get Professionally recorded On Hold Greetings with music background

Who’s Going To Voice The Auto Attendant?

Your phone tech? The receptionist? Who wants to do it?

I tell who … we do. That’s why AdvantageIVR is here. Because no one wants to hear their own voice on the phone. But we do.

Side scroll through the three pictures above for greater understanding about the power of visual and audio impressions.


“The most overlooked customer touchpoint is a business phone system. The callers that get placed on hold are a captive audience. Most businesses miss this opportunity to brand and market their goods and services. And hence, this is why AdvantageIVR exists.”
— Donna Renee, Founder, AdvantageIVR
 

  • Billboards

  • Car Radio

  • Virtual Waiting Room -

    • “On Hold” on the phone


What do they have in common?

They deliver a message.

A message crafted to influence buying decisions.

 
Use On Hold Prompts to market to your customers and increase profits!

Use On Hold Prompts to market to your customers and increase profits!


Get smart.

Get AdvantageIVR

Voices4Phones

 

PVaaS - phone voice as a service

 

THE RIGHT PHONE VOICE … used at all levels of your call flow prompts and greetings ensures continuity of brand experience for your callers. AdvantageIVR puts the polish on the ‘sound’ of your greetings, prompts and on hold prompts with music.

 
IVR Prompts for Auto Attendants, VOIP / UCC

IVR Prompts for Auto Attendants, VOIP / UCC

Sample IVR Prompt Script

Thank you for calling Financial Aid and Scholarships at Portland State University. To direct your call please choose from the following menu.

For financial aids location and hours, application information, or instructions on how to access your application status online, press 1.

For questions about account payments and refund options, press 2 for Student Financial Services.

To speak to a financial aid specialist, press 3.

To repeat this menu, press 8.

On Hold prompts with music background

On Hold prompts with music background

Sample On Hold Prompt Script

(Note: the audio sample is several prompts put together as a loop)

Thanks for calling Nolans. Schedule your appointment online at pointstire.com/nolans.

Several service bays are waiting for your vehicle! Stop by for a complimentary peace of mind digital inspection.

No time for vehicle repairs? We get it. Nolans proudly offers either shuttle service or pickup and delivery service.

If you’re on Facebook, like our page and check back for specials … facebook.com/nolanstire.

It gets darker earlier now. Illuminate your night vision with new headlights from Nolans. In stock today.

You design the call flow and write the prompts/greetings scripts.

You design the call flow and write the prompts/greetings scripts.

Prompts, greetings, voicemails

You write these.

Call flow is your choice and you know best how you want that to work. Each company has it’s own way of doing things and we don’t pretend to think we can do this better than you.

The phone system vendor can assist you here and/or we can give you guidelines, but the actual scripting really has to come from you.

Phone tree menus can be short and sweet or deep and wide.

Here is a very basic outline for a short and sweet IVR script:

  1. Open Greeting - Thank you for calling ABC Company. For sales press 1, for service press 2, for billing press 3. To repeat these options, press 4.

  2. Closed Greeting - Thank you for calling ABC Company, you have reached us after hours. Our normal hours are Monday thru Friday 7am - 6pm Pacific Time. If you’d like to leave a voicemail please press 1 now. Otherwise, we look forward to your call on our next business day.

  3. Voicemail - You have reached the voicemail for ABC Company. Please leave a detailed message and someone from our team will return your call as soon as we can on our next business day. Thanks again for calling and we’ll speak with you soon!

Creative ideas for On Hold Prompt custom content are our specialty!

Creative ideas for On Hold Prompt custom content are our specialty!

On Hold Prompts with Music

We write these.

Creative writing, research, out of the box thinking … all combine for custom content that propels you in front of your competition.

Content matters. Our staff has decades of experience in sales and marketing and we know how to craft compelling prompts that have traceable action items.

The time your callers spend on hold with your business is prime marketing time.

Our team will do the research necessary and we actually take the time to THINK about you, your messaging, your brand, your customer. Results are important to us and that is why we don’t use cookie cutter scripting … one size doesn’t fit all.

Custom on hold prompt scripting from AdvantageIVR.

Listen to a brief sample of our renowned talent …

Collectively we have been heard on local, regional and national campaigns, across the USA, Canada, and Europe and have represented distinguished brands such as:

AAA, Walmart-Canada, Rogers, Lexus, MediCare, Wyndham, Petco, L’Oreal, SalesForce, Oracle, FedEx, Merrill Lynch, Miracle Ear, SnapFon, former Senator John McCain, US Department of Health and many many more.

Choose One Talent for all prompts in one order.

Choose one song per prompt

Determine how many seconds of music you want to play after the prompt

Average prompt length with music included is: :30 - :60 seconds

 

 
 

We have proof that playing messages on hold does increase the bottom line.

 
Callers from all over the world get put on hold every day.

Callers from all over the world get put on hold every day.

“IVR and On Hold are opportunities to brand and sell something. Don’t let it pass you by.”
— Donna Renee, Founder, AdvantageIVR
AdvantageIVR. Put our talent and creativity to work for you today.

AdvantageIVR. Put our talent and creativity to work for you today.

 
Slide1.jpeg
Slide1.jpeg
Slide1.jpeg
Slide1.jpeg
Slide1.jpeg
Slide1.jpeg

Bottom Line:

:30 second Superbowl Ads work.

So will :30 second on hold prompts on your business phone.